J-Subculture FAQs

Log In / Account

Why my rank hasn't been updated?

Ranking is calculated based on your purchase total during one full year, from a ...

What's the difference between General User and Business User?

When you're registered with us, you're a General User. If you switch to a Busin...

How can I become a Business User?

Please contact us from your message board after logging in. We'll send you deta...

How long does it take for my transferred fund by TransferWise to be added to my deposit?

Usually, within 1 to 3 business days if not sooner. (It takes longer when Tra...