HOW TO CONTACT US

Please contact us using the following form:
Questions about orders, shipping, details of products...anything is OK!

Our business hours are from 10:00AM to 5:00PM JPT (Japan time).
Please consult your local time if you wish to contact us by phone, but we can recieve e-mails 24-7!

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Frequently Asked Questions

You can browse the topics in our Frequently Asked Questions to find what you are looking for.
It may give you help right away.


How do I bid on Yahoo! Auctions?

Which shops can J-Subculture purchase from?

What’s the commission for proxy shopping?

What’s the fee breakdown for the proxy shopping service?

Can I cancel the order?

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Our business days

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