J-Subculture FAQs

Payment / Deposit

How can I get the refund of my remaining deposit?

Contact us from your message board after logging in. https://www.j-subculture.c...

Does my deposit go toward paying for the order automatically?

No. Paying for each order needs to be done on your account page. You could u...

Can I pay by deposit and PayPal together for an order?

Yes. At the bottom of the payment page, select "Use deposits" and input the ...

How can I pay by credit card?

If you have a PayPal account, you can pay by credit card through PayPal. If y...

What is the PayPal transaction fee?

When you add deposit or make payment for an order/shipment, you can pay by PayPa...

Is there a way to avoid PayPal transaction fee?

Yes. You could wire transfer your fund to your deposit beforehand and pay from ...

How can I become a Business User?

You can have your user status switched to a Business User by sending your funds ...

How long does it take for my transferred fund by TransferWise to be added to my deposit?

Usually, within 1 to 3 business days if not sooner.

When can I receive my points from the point back campaign?

If your order is eligible for point back campaign, point will be added 4 days af...