How to use J-Subculture! J-subculture, Frequently Asked Questions

May 27th, 09:26:11(JST)

J-SUBCULTURE FAQs

Auction
How do I bid on Yahoo! Auctions?

Go to our User’s Manual to see how to place a bid through our site. To place ...

Are there items that can't be shipped internationally?

Yes. The following items cannot be shipped internationally. - Flammable items...

What’s the difference between a real time bid and a snipe bid?

■ Real time bids Real time bids are made instantly. When you place your bid t...

Shopping
Which shops can J-Subculture purchase from?

Basically, any Japanese online shops with few exceptions. Contact us from yo...

What’s the commission for proxy shopping?

We call "User Protection Plans", and there are 3 different plans available. Pl...

What’s the fee breakdown for the proxy shopping service?

-Item price: -Insurance Plan: 100, 250 or 600JPY (your choice) -Handling fee(...

Payment / Deposit
How can I get the refund of my remaining deposit?

Contact us from your message board after logging in. https://www.j-subculture.c...

Does my deposit go toward paying for the order automatically?

No. Paying for each order needs to be done on your account page. You could u...

Can I pay by deposit and PayPal together for an order?

Yes. At the bottom of the payment page, select "Use deposits" and write the am...

Log In / Account
Why my rank hasn't been updated?

Ranking is calculated based on your purchase total during one full year, from a ...

What's the difference between General User and Business User?

When you're registered with us, you're a General User. If you switch to a Busin...

How can I become a Business User?

Please contact us from your message board after logging in. We'll send you deta...

Others
When can I receive my points from the point back campaign?

If your order is eligible for point back campaign, point will be added 4 days af...

Shipping
When will my order be shipped to me?

A shipping request needs to be submitted from your end, so we can ship your orde...

Can I combine to ship auction items and proxy shopping items?

Yes. You could ship any orders that are in the shipping requestable list on yo...

Is there a consolidation fee for shipping some orders together?

Yes, but it's free to consolidate up to 5 orders. From 6 or more orders, you'll...

Find the items you would like to buy

If you don't know how to use, please contact us from here.