J-Subculture FAQs

Proxy Shopping Service
Which shops can J-Subculture purchase from?

We can purchase from almost any Japanese online shop, with only a few exceptions...

What’s the fee breakdown for the proxy shopping service?

Here's a breakdown of the main fees for our proxy shopping service: Item pric...

Can I cancel the order?

It depends on the payment status: No, if you have already paid. Once payment ...

Can I buy items from Rakuma (Frill)?

Yes, you can. We accept Rakuma orders through our Proxy Shopping service. You...

Can I buy items from Mercari?

Yes, you can. We accept Mercari orders through our Proxy Shopping service. Yo...

Can I have a refund or compensation if my item was a counterfeit?

No. We are unable to offer refunds or compensation if the item turns out to be c...

Can I buy items from JDirectItems Fleamarket?

Yes, you can. We accept orders from JDirectItems Fleamarket through our Proxy Sh...

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