J-SUBCULTURE FAQs

Auction
How do I bid on Yahoo! Auctions?

Go to our User’s Manual to see how to place a bid through our site. To place ...

Are there items that can't be shipped internationally?

Yes. The following items cannot be shipped internationally. - Flammable items...

What’s the difference between a real time bid and a snipe bid?

■ Real time bids Real time bids are made instantly. When you place your bid t...

How can I raise my bid price?

Go to the bidding auction after logging in, and update the bid price.

Can I cancel the auction I’ve won?

No. Once you have placed a bid, you are unable to cancel the auction under any...

Why is my auction pending?

1) Auctions that are listed under restricted categories such as "Cars & Motorcyc...

Why did I lose my auction?

There are some possibilities. 1) Seller canceled the auction and put our acco...

Can I ask questions for an auction I wish to bid for?

Yes. Please let us know your question in your message board. We'll ask the se...

Can I ask seller to combine items if I won multiple auctions from him/her?

Yes, but you'll be charged a Bank fee for items that are not won on the same day...

Can I bid for non physical item (account/code)?

Yes. Please note that handling fee (500JPY + 10% of item won price) will apply...

Why is my item price higher than it's listed in the auction?

If the seller is a professional seller (called STORE at Yahoo Auctions), 10% con...

What’s the commission for auction service?

We call "Buyer Protection Plan", and there are 3 different plans available. Pl...

What’s the fee breakdown for the proxy auction service?

-Item price: -Buyer Protection Plan: 100, 250 or 600JPY (your choice) -Handli...

Can I ask the seller to give me a discount on auction?

No, unless the auction indicates that it's a possibility.

Can I have a refund or compensation if the item was a counterfeit?

No. We are unable to refund or compensate you for these situations. That is a r...

Why can't I see Adult category auctions?

If an auction is listed under Adult category, it is available only for Business ...

Can I buy items from Mericari or Rakuma (Frill) ?

Yes, you can. We can take Mercari and Rakuma orders from the link below as Prox...

Find the items you would like to buy

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