Go to our User’s Manual to see how to place a bid through our site. To place ...
Yes. The following items cannot be shipped internationally. - Flammable items...
■ Real time bids Real time bids are made instantly. When you place your bid t...
Go to the bidding auction after logging in, and update the bid price.
No. Once you have placed a bid, you are unable to cancel the auction under any...
1) Auctions that are listed under restricted categories such as "Cars & Motorcyc...
There are some possibilities. 1) Seller canceled the auction and put our acco...
Yes. Please let us know your question in your message board. We'll ask the se...
Yes, but you'll be charged a Bank fee for items that are not won on the same day...
Yes. Please note that handling fee (500JPY + 10% of item won price) will apply...
If the seller is a professional seller (called STORE at Yahoo Auctions), 10% con...
We call "Buyer Protection Plan", and there are 3 different plans available. Pl...
-Item price: -Buyer Protection Plan: 100, 250 or 600JPY (your choice) -Handli...
No, unless the auction indicates that it's a possibility.
No. We are unable to refund or compensate you for these situations. That is a r...
If an auction is listed under Adult category, it is available only for Business ...
Yes, you can. We can take Mercari and Rakuma orders from the link below as Prox...
If you don't know how to use, please contact us from here.