Update on international shipping from Japan Post

Mon, Mar 29th 2021, 12:41:56
Dear customer, 

Here's the latest information on international shipping from Japan Post as of March 29

Please also refer to the latest information on Shipping fees for Small Packets increase in April 2021.

Due to COVID-19 pandemic, delays are expected for all shipping options including EMS. Unfortunately, they don't know how long it takes to have your package delivered because it depends on the number of flights available to your country from Japan. You can check Japan Post's page below to see what option is available for you.


No SAL option is available for any country. We recommend FedEx or DHL over EMS. FedEx/DHL is the quickest shipping option at the moment because they have their own flights. Current delivery time frame is as follows.

- FedEx/DHL: 1 week to 10 days

- EMS: 2 weeks for most country, may take longer than 1 month for some country (e.g. UK and the Netherlands).

- International Parcel(Air): longer than EMS, for some countries it may take around 2 months

- Small Packet (Air): longer than EMS, for some countries it may take around 2 months

- International Parcel(Surface): around 3 months

- Small Packet(Surface): around 3 months

++++++ For countries that are not listed in this page ++++++

All option except SAL is available, but we recommend FedEx or DHL.

EMS, FedEx, DHL, International Parcel (Air), Small Packet (Air) is available. Could use Surface but use them at your own risk. It may take longer than 3 months and have the highest risk of getting lost in transit in the current situation without compensation. 

++++++ EMS and Airmail Unavailable ++++++

Options available for countries listed below are FedEx/DHL, International Parcel (Surface) and Small Packet (Surface) . 

●ASIA: Afghanistan, India, Bangladesh, East Timor, Laos

●EUROPE: Albania, Armenia, Azerbaijan, Belarus, Faroe Island, Georgia, Greece, Italy, Kosovo, Kyrgyzstan, Liechtenstein, Malta, Moldova, Montenegro, Northern Macedonia,  Romania, San Marino, Slovakia, Turkmenistan, Uzbekistan, Vatican, Serbia (Airmail available), Greenland (Airmail available)

●MIDDLE EAST: Israel, Republic of Turkey, Saudi Arabia, United Arab Emirates

●OCEANIA: Kiribati, Tuvalu, Papua New Guinea, Pitcairn, Wallis and Futuna, Guam, Fiji, New Caledonia, French Polynesia, Samoa, Solomons

●NORTH & CENTRAL AMERICA: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Dominica, Dominican Republic, El Salvador, Grenada, Haiti, Jamaica, Montserrat, Netherlands Caribbean, Nicaragua, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Sint Maarten, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands(US)

●SOUTH AMERICA: Brazil, Guyana, Peru

●AFRICA: Angola, Ascension, Botswana, Burundi, Congo, Egypt, Equatorial Guinea, Eritrea, Esuwatini, Guinea-Bissau, Ivory Coast, Kabobe De, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Reunion, Sao Tome and Principe, Senegal, Seychelles, South Africa, South Sudan, St. Helena, Togo, Tristan da Cunha, Zambia, Cameroon, The Gambia, Republic of the Congo, Djibouti, Tunisia (Airmail available)

★Unregistered Small Packet (Air) is available: USA, Australia, Canada

++++++ Surface Unavailable ++++++

Options available for countries listed below are FedEx/DHL, EMS and Small Packet (Air) .

● Argentina, Chile, Colombia, Ethiopia, Iraq, Iran, Kuwait, Nepal, Pakistan, Rwanda, Uganda

++++++ FedEx or DHL only ++++++

Option available for countries listed below is FedEx/DHL. No service available by Japan Post.

●ASIA: Brunei, Mongol, Maldives

●NORTH & CENTRAL AMERICA: Cuba, Guatemala, Honduras, St. Pierre and Miquelon, Martinique

●MIDDLE EAST: Bahrain, Syria

●SOUTH AMERICA: Bolivia, Ecuador, Paraguay, Uruguay, Venezuela, French Guiana, Suriname

: Chad, Mauritania, Gabon, Guinea, Côte d'Ivoire, Comoros, Central Africa, Niger, Burkina Faso, Benin, Mali, Sierra Leone, Zimbabwe

++++++ International Parcel (Surface) only ++++++

Option available for countries listed below is International Parcel (Surface).

●EUROPE: Russia

++++++ Extension of Storage Period ++++++

Given the unprecedented situation of COVID-19 pandemic, we have decided to extend safekeeping period for orders that arrived in February and beyond. You don't need to pay for the storage fees for the orders that have arrived in February, March and April until postal situation gets back to normal.

You can make shipping request whenever you feel safe to do so. Until then, we keep your items safely but we don't extend safekeeping period now. If you want us to keep the items let the dates expire. When you want to actually ship items, make the shipping request and write in the comment box to remind us to extend the safekeeping period. That's when we extend the dates so you don't pay for any storage fees.

We hope that this information helps. Please feel free to contact us if you have any questions.

Best Regards,

Your J-Subculture Team

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