How to use J-Subculture! J-subculture, Frequently Asked Questions

Aug 22nd, 05:05:13(JST)

Can I cancel the order?

[Shopping] Tue, May 22nd 2018, 17:24:31
No, if you have already paid for the order. You are unable to cancel the order under any circumstances.

Yes, if the payment hasn't been made yet.
If you wish to cancel an order/quote you received, you can reject it from your account page.

If you wish to change quantity or any other information of your order, please contact us from your message board.

Our business days

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We offer customer support in English, German, Spanish, and Japanese! Some French also suppoerted.

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