New Year's Holiday Schedule. - J-Subculture News

Jan 22nd, 05:14:14(JST)

New Year's Holiday Schedule

Wed, Dec 11th 2019, 15:54:46

Dear Customer,

J-Subculture will be closed from 31/DEC/19 to 2/JAN/20, Japan time.

Messages received by 4:00PM on 30/DEC/19 are to be answered before the holiday.

Messages received between 4:01PM 30/DEC/19 and 10:00AM 3/JAN/20 will be answered on 3/JAN/20 or later on the first come the first served basis.



AUCTION:


Bidding is available during the holiday, but quotation will be sent on 3/JAN/20 or later.

The pending status for restricted auctions can not be removed during the holiday. We can only remove pending status during our office hours 10:00-17:00 from 3/JAN/20 on the first come the first served basis.



PROXY SHOPPING (EASY ORDER):

Ordering via Easy Order is available during the holiday, but quotation will be sent on 3/JAN/20 or later.



TO SHIP BEFORE THE HOLIDAY in 2019:

To have your package shipped out before the holiday, you need to submit shipping request by 25/DEC/19.

If submitted by 25/DEC/19, shipping bill will be sent to you by 26/DEC/19. Packages paid before and on 26/DEC/19 will ship on 27/DEC/19.

27th of December is the last day we ship out packages in 2019.



SHIPPING in 2020:

Packages paid on 27/DEC/19 or later will ship on 6/JAN/20 or later.



DEPOSIT via TransferWise:

We are unable to receive funds via TransferWise from 30/DEC/19 to 6/JAN/20 due to their new year's holiday.

To have your deposit ready before the holiday, we recommend you send us funds by 26/DEC/19, to be safe.



Wishing you a merry Christmas and a very happy new year,

Your J-Subculture Team

※Time and dates shown are Japan time.



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