J-Subculture will be closed from 31/DEC/19 to 2/JAN/20, Japan time.
Messages received by 4:00PM on 30/DEC/19 are to be answered before the holiday.
Messages received between 4:01PM 30/DEC/19 and 10:00AM 3/JAN/20 will be answered on 3/JAN/20 or later on the first come the first served basis.
Bidding is available during the holiday, but quotation will be sent on 3/JAN/20 or later.
The pending status for restricted auctions can not be removed during the holiday. We can only remove pending status during our office hours 10:00-17:00 from 3/JAN/20 on the first come the first served basis.
PROXY SHOPPING (EASY ORDER):
Ordering via Easy Order is available during the holiday, but quotation will be sent on 3/JAN/20 or later.
TO SHIP BEFORE THE HOLIDAY in 2019:
To have your package shipped out before the holiday, you need to submit shipping request by 25/DEC/19.
If submitted by 25/DEC/19, shipping bill will be sent to you by 26/DEC/19. Packages paid before and on 26/DEC/19 will ship on 27/DEC/19.
27th of December is the last day we ship out packages in 2019.
SHIPPING in 2020:
Packages paid on 27/DEC/19 or later will ship on 6/JAN/20 or later.
DEPOSIT via TransferWise:
We are unable to receive funds via TransferWise from 30/DEC/19 to 6/JAN/20 due to their new year's holiday.
To have your deposit ready before the holiday, we recommend you send us funds by 26/DEC/19, to be safe.
Wishing you a merry Christmas and a very happy new year,
Your J-Subculture Team
※Time and dates shown are Japan time.
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