Dear Customer,
J-Subculture will be closed from 30/DEC/25 to 3/JAN/26, Japan time.
Messages received by 3:00 PM on 29/DEC/25 will be answered before the holiday.
Messages received between 3:01 PM 29/DEC/25 and 10:00AM 4/JAN/26 will be addressed starting 4/JAN/26 in the order they were received.
AUCTION:
Bidding is available during the holiday, but quotations will be provided on or after 4/JAN/26.
The pending status for restricted auctions can not be removed during the holiday.
We can only remove pending status during our office hours 10:00-17:00 from 4/JAN/26 on the first come the first served basis.
PROXY SHOPPING (EASY ORDER):
Ordering via Easy Order is available during the holiday, but quotations will be provided on or after 4/JAN/26.
TO SHIP BEFORE THE HOLIDAY in 2025:
To have your package shipped out in 2025, you need to submit shipping request by 18/DEC/25.
Shipping requests made on or after 19/DEC cannot be processed urgently.
For year-end delivery, please make sure to submit by 18/DEC/25.
If submitted by 18/DEC/25, shipping bill will be sent to you by 25/DEC/25.
Packages paid before 9:00 AM on 26/DEC/25 will ship on 26/DEC/25.
December 26 will be the last shipping day for packages in 2025.
SHIPPING in 2026:
Packages paid for after 9:00 AM on 26/DEC/25 will be shipped on or after 5/JAN/26.
DEPOSIT via Wise:
We will be unable to receive funds via Wise from 29/DEC/25 to 4/JAN/26 due to their New Year's holiday.
To ensure your Wise deposit is processed before the holiday, we recommend sending funds by 27/DEC/25.
Happy Holidays (^^)/
Your J-Subculture Team
※All times and dates are based on Japan Standard Time (JST)
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If you're not sure how to use our service, please contact us [here]. We're happy to help!